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Keypad says it won’t update without Wi-Fi

I am trying to set up a new outdoor camera on my simplisafe system. The app says the keypad needs to be updated before the camera can connect. When I go to the keypad it says it needs to be connected to wifi, even though it already says it’s already connected to wifi in the settings. How do I fix th

I called support and we went through all of the steps in that person's run list. Then she wanted me to wait until the next day (it was nightime) and I was supposed to receive a call from support. I asked for a ticket number and she told me she would

Keypad says it won’t update without Wi-Fi

I am trying to set up a new outdoor camera on my simplisafe system. The app says the keypad needs to be updated before the camera can connect. When I go to the keypad it says it needs to be connected to wifi, even though it already says it’s already connected to wifi in the settings. How do I fix th

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Keypad says it won’t update without Wi-Fi

I am trying to set up a new outdoor camera on my simplisafe system. The app says the keypad needs to be updated before the camera can connect. When I go to the keypad it says it needs to be connected to wifi, even though it already says it’s already connected to wifi in the settings. How do I fix th

I called the support number and was left hanging without a solution.

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Keypad says it won’t update without Wi-Fi

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taicletdorie

Keypad says it won’t update without Wi-Fi

cingram829

taicletdorie

Keypad says it won’t update without Wi-Fi

cingram829

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