‎mikedoug | SimpliSafe Support Home

mikedoug

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September 9th, 2023

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mikedoug
followed 's post

2 years ago

I have two properties with SimpliSafe systems. On my first property I have Push Notifications enabled and they work.  On the second property when I try to enable them the app is telling me that Push Notifications are are disabled and that I have to go to Settings > Notifications to enable t

mikedoug
replied to a comment on 's post

2 years ago

I have two properties with SimpliSafe systems. On my first property I have Push Notifications enabled and they work.  On the second property when I try to enable them the app is telling me that Push Notifications are are disabled and that I have to go to Settings > Notifications to enable t

I can confirm that these steps did, in fact, resolve my issue!

mikedoug
liked 's comment

2 years ago

Hi all, Thank you for alerting this issue to us! Our engineers recently looked into this issue, and found that taking the following steps should be a solution: Log out of the SimpliSafe mobile app Delete the cache and storage from the app

mikedoug
replied to a comment on 's post

2 years ago

I've had to replace a sensor. When I added the new, the software placed the newly added sensor at the bottom of the list. I like my devices grouped together. I cannot see a way to "Edit the List."

To be clear, I'm talking about in the app and on the website. The keypad is really a secondary thing for me.

mikedoug
followed 's post

2 years ago

I've had to replace a sensor. When I added the new, the software placed the newly added sensor at the bottom of the list. I like my devices grouped together. I cannot see a way to "Edit the List."

mikedoug
commented on 's post

2 years ago

I've had to replace a sensor. When I added the new, the software placed the newly added sensor at the bottom of the list. I like my devices grouped together. I cannot see a way to "Edit the List."

Quality of life improvement! That's what this is about, and not being able to arrange my DOORS to the top of the list is really a painful experience.  Also, being able to differentiate "Entry Sensors" into "Doors" and "Windows/Other" seems like

mikedoug
joined community.

September 9, 2023