jacobvazquez1
Joined
August 30th, 2023
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2 years ago
Thank you to everyone who reported this on the Community. We experienced an issue starting late Monday evening which impacted camera livestreaming and recordings, and delayed notifications for both cameras and Smart Locks. Alarm monitoring and dispatch, and other app functionality were not affected
2 years ago
Hello Community, This thread was initially created as a gathering point for our Community’s feedback regarding the performance of the Wireless Outdoor Camera. Since then, our engineering team has been working hard and making significant improvements, making your Outdoor Cams faster and more reliabl
My connection passes each time I test and I still get 10 minute delayed notifications…it’s not the wifi it’s the poorly designed product.
2 years ago
2 years ago
Hello Community, This thread was initially created as a gathering point for our Community’s feedback regarding the performance of the Wireless Outdoor Camera. Since then, our engineering team has been working hard and making significant improvements, making your Outdoor Cams faster and more reliabl
13.4K
43
2 years ago
Thank you to everyone who reported this on the Community. We experienced an issue starting late Monday evening which impacted camera livestreaming and recordings, and delayed notifications for both cameras and Smart Locks. Alarm monitoring and dispatch, and other app functionality were not affected
Not only am I getting delayed notifications for “motion” detected with two outdoor cameras but I also can’t see the recording playback video so I’m not even sure if there was any motion or if the devices are bugging out. This is really annoying and s
2 years ago
Has anyone experiencing this issue? My system arming itself to home daily at 8:42 this has happened even when my system was already armed to away
2.5K
18
2 years ago
Has anyone experiencing this issue? My system arming itself to home daily at 8:42 this has happened even when my system was already armed to away
Any update on this issue? Our alarm was in Home mode set by me at 9:30PM last night and then I woke up this morning and saw that at 12:36AM the alarm was again put in Home mode from the app but I did not do it. Any resolution? This is very concerning
jacobvazquez1
joined community.August 30, 2023
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