‎russgerald1 | SimpliSafe Support Home

russgerald1

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August 1st, 2023

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Removing the item from the list of devices and re-adding it worked for me.

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russgerald1
followed 's post

2 years ago

I have changed the battery with 3 different new batteries. The blue light comes on and blinks when it closes. I moved the magnet and made sure it was close enough. It was working for a few months then quit. It tells me that my back door entry sensor is not responding. Please help. I think I may have

russgerald1
commented on 's post

2 years ago

I have changed the battery with 3 different new batteries. The blue light comes on and blinks when it closes. I moved the magnet and made sure it was close enough. It was working for a few months then quit. It tells me that my back door entry sensor is not responding. Please help. I think I may have

Removing the entry sensor device and adding it to the list again worked for me.

russgerald1
joined community.

August 1, 2023