‎megmc515 | SimpliSafe Support Home

megmc515

Joined 

June 16th, 2023

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megmc515
replied to a comment on 's post

2 years ago

Hello, After spending 35+ minutes on hold the fix was simple. Checked with the app and my keypad was not responding. I went to it and found it dead. Nothing would happen no matter what I pushed. Nothing on the screen. I replaced the batteries, logical enough, still dead! Pulled the batteries, che

@davey_d​ That doesn’t fix it, you need to do three batteries, wait & then add in the 4th

megmc515
followed 's post

2 years ago

Hello, After spending 35+ minutes on hold the fix was simple. Checked with the app and my keypad was not responding. I went to it and found it dead. Nothing would happen no matter what I pushed. Nothing on the screen. I replaced the batteries, logical enough, still dead! Pulled the batteries, che

megmc515
commented on 's post

2 years ago

Hello, After spending 35+ minutes on hold the fix was simple. Checked with the app and my keypad was not responding. I went to it and found it dead. Nothing would happen no matter what I pushed. Nothing on the screen. I replaced the batteries, logical enough, still dead! Pulled the batteries, che

Just here to say thank you to @pal2e - it was so frustrating trying to figure out why the batteries being replaced wasn’t fixing the issue! This should definitely be their official instructions, it’s the only thing that worked. 

megmc515
liked 's post

2 years ago

Hello, After spending 35+ minutes on hold the fix was simple. Checked with the app and my keypad was not responding. I went to it and found it dead. Nothing would happen no matter what I pushed. Nothing on the screen. I replaced the batteries, logical enough, still dead! Pulled the batteries, che

megmc515
joined community.

June 16, 2023