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armyjackson

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December 21st, 2022

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armyjackson
followed 's post

2 years ago

Hello. We are looking at the Smart Lock for our front door. We have read that once the pin is entered to unlock the Smart Lock, the SimpliSafe alarm system disarms. Is there a way to disable this and manually punch the codes on the main SimpliSafe keypad instead of the Smart Lock keypad? I understan

armyjackson
replied to a comment on 's post

2 years ago

Hello. We are looking at the Smart Lock for our front door. We have read that once the pin is entered to unlock the Smart Lock, the SimpliSafe alarm system disarms. Is there a way to disable this and manually punch the codes on the main SimpliSafe keypad instead of the Smart Lock keypad? I understan

It's time for Simplisafe to fix this issue. I don't want to disarm the system when I unlock the door and it shouldn't be the same code.  If someone learns the code they can simply break into my house at their leisure in the middle of the ni

armyjackson
followed 's post

3 years ago

Major Safety Issue---Recently after an update or something I have found that my simplysafe door lock will not unlock from the inside if the lock is closed using the app or the keypad. No matter how much you try the lock will not unlock. This is a MAJOR safety issue. If you lock the door manually the

armyjackson
replied to a comment on 's post

3 years ago

Major Safety Issue---Recently after an update or something I have found that my simplysafe door lock will not unlock from the inside if the lock is closed using the app or the keypad. No matter how much you try the lock will not unlock. This is a MAJOR safety issue. If you lock the door manually the

Same thing is happening to me. I tried to unlock my front door using manually FROM THE INSIDE and it wouldn't let me out. If there was a fire or an emergency, I couldn't even get out of my whole house.. this is horrible.  I was really look

armyjackson
joined community.

December 21, 2022