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Door lock won't open by hand

I have a SimpliSafe door lock that at times locks up when trying to open by hand from the inside. If you use the app to unlock it works flawlessly. Thats not really a good thing if you need to leave your home in a hurry, let's say like a fire in your home. calibrated it several times and it still do

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Door lock won't open by hand

I have a SimpliSafe door lock that at times locks up when trying to open by hand from the inside. If you use the app to unlock it works flawlessly. Thats not really a good thing if you need to leave your home in a hurry, let's say like a fire in your home. calibrated it several times and it still do

This happens to mine and I just installed it. If it’s locked via keypad/app it can only be unlocked that way, but when locked by hand, I can unlock it by hand. But for some reason when I entered the code to get inside it wasn’t working so I went to t

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Door lock won't open by hand

cassieebbrooks

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Door lock won't open by hand

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