‎yangj55 | SimpliSafe Support Home

yangj55

Joined 

October 21st, 2022

About me

New to modern technologies

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yangj55
replied to a comment on
yangj55
's post

3 years ago

My keypad buttons doesn't even work. I try to hit menu button or punch in the number 7, 4, or 1 and none of them worked either. Please help.

Hello @davey_dWhen I pressed the buttons, there's no tones indicating the buttons have been pressed. I've done a reset and removed the battery. I've also tried removing the device and re-pairing the device with the home base. ​

yangj55
followed
yangj55
's post

3 years ago

My keypad buttons doesn't even work. I try to hit menu button or punch in the number 7, 4, or 1 and none of them worked either. Please help.

yangj55
posted a post

October 21, 2022

3 years ago

My keypad buttons doesn't even work. I try to hit menu button or punch in the number 7, 4, or 1 and none of them worked either. Please help.

yangj55
followed 's post

3 years ago

Hello, After spending 35+ minutes on hold the fix was simple. Checked with the app and my keypad was not responding. I went to it and found it dead. Nothing would happen no matter what I pushed. Nothing on the screen. I replaced the batteries, logical enough, still dead! Pulled the batteries, che

yangj55
commented on 's post

3 years ago

Hello, After spending 35+ minutes on hold the fix was simple. Checked with the app and my keypad was not responding. I went to it and found it dead. Nothing would happen no matter what I pushed. Nothing on the screen. I replaced the batteries, logical enough, still dead! Pulled the batteries, che

My keypad buttons doesn't even work. I try to hit menu button or punch in the number 7, 4, or 1 and none of them worked either. Please help.

yangj55
joined community.

October 21, 2022