‎gavgund | SimpliSafe Support Home

gavgund

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October 14th, 2022

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gavgund
liked 's post

1 year ago

Hi folks, I’m happy to announce that the latest Outdoor Camera firmware is now rolling out. As always, camera updates are delivered to your device automatically, and you can check if you already have it by heading to the Camera Settings section of the SimpliSafe app. Here’s what’s coming to you

gavgund
commented on
gavgund
's post

2 years ago

I have a brand new Outdoor Camera that I have been trying to get the live view (or any video) to work for a few weeks now. I have reset the camera numerous times and gone through setup, each time it works as expected, except when I try to view the live feed. The camera is connected to the wifi, the

Maybe this can help someone else. Turns out the issue was my ASUS RT-N66U router. Somehow it was blocking the camera feeds only from the cameras. I did find some similar issues reported online with Asus routers and cameras/webcams. Don't recommen

gavgund
followed 's post

2 years ago

I have been fighting my Smart Alarm camera literally for months trying to get it to work. It would never connect reliably to my Asus ZenWIFI AX router. Today, on a wim, I turned off adaptive QOS, and it immediately connected without any issues. Does anyone have any idea why that would be the case

gavgund
commented on 's post

2 years ago

I have been fighting my Smart Alarm camera literally for months trying to get it to work. It would never connect reliably to my Asus ZenWIFI AX router. Today, on a wim, I turned off adaptive QOS, and it immediately connected without any issues. Does anyone have any idea why that would be the case

I had issues using the cameras with my Asus router (RT-N66u). Even turning off QOS features didn't help. From what I can find Asus has some proprietary security software blocking camera/webcam feeds incorrectly in some cases. But I recommend staying

gavgund
followed 's post

3 years ago

In the past, I've had a location completed deleted from my profile. What is the current process to get this done?  There has to be a way to remove a location besides just "hide location from dashboard"?

gavgund
commented on 's post

3 years ago

In the past, I've had a location completed deleted from my profile. What is the current process to get this done?  There has to be a way to remove a location besides just "hide location from dashboard"?

I also want to remove a location from my account.

gavgund
liked 's post

3 years ago

In the past, I've had a location completed deleted from my profile. What is the current process to get this done?  There has to be a way to remove a location besides just "hide location from dashboard"?

gavgund
commented on
gavgund
's post

3 years ago

I have a brand new Outdoor Camera that I have been trying to get the live view (or any video) to work for a few weeks now. I have reset the camera numerous times and gone through setup, each time it works as expected, except when I try to view the live feed. The camera is connected to the wifi, the

Let me be clear, all 4 of they cameras that I have tried DONT WORK for streaming video, all other functionalities of the camera work. I have yet to see a camera with a working video feed. I have tried it numerous times sitting right next to the b

gavgund
followed
gavgund
's post

3 years ago

I have a brand new Outdoor Camera that I have been trying to get the live view (or any video) to work for a few weeks now. I have reset the camera numerous times and gone through setup, each time it works as expected, except when I try to view the live feed. The camera is connected to the wifi, the

gavgund
posted a post

October 21, 2022

3 years ago

I have a brand new Outdoor Camera that I have been trying to get the live view (or any video) to work for a few weeks now. I have reset the camera numerous times and gone through setup, each time it works as expected, except when I try to view the live feed. The camera is connected to the wifi, the