‎lauraparallax | SimpliSafe Support Home

lauraparallax

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July 30th, 2022

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lauraparallax
replied to a comment on 's post

3 months ago

I tried to communicate this today to the Customer Support Team but they were unaware of how to get my message to the engineers at SimpliSafe. TLDR: When the keypad goes offline (for any reason) there is no notification to the consumer. There is no announcement from the Base Station, no push notifica

Agree. Bummer. SimpliNotSafe? Yow.

lauraparallax
followed 's post

3 months ago

I tried to communicate this today to the Customer Support Team but they were unaware of how to get my message to the engineers at SimpliSafe. TLDR: When the keypad goes offline (for any reason) there is no notification to the consumer. There is no announcement from the Base Station, no push notifica

lauraparallax
commented on 's post

3 months ago

I tried to communicate this today to the Customer Support Team but they were unaware of how to get my message to the engineers at SimpliSafe. TLDR: When the keypad goes offline (for any reason) there is no notification to the consumer. There is no announcement from the Base Station, no push notifica

Not exactly a selling point for SS. Looking at a replacement (non SS) system. Seriously SS?

lauraparallax
liked 's comment

3 months ago

Wow, nearly 2 years without a response from SimpliSafe on this issue. I would have chosen a different system had I read about this before purchasing.

lauraparallax
followed 's post

8 months ago

I want to suspend the camera motion sensor like a ring doorbell where you can suspend the detection and recording of video for a certain amount of time. Why doesn't SimpliSafe give this as an option on the Dashboard where you can easily enable and disable the video sensor? 

lauraparallax
replied to a comment on 's post

8 months ago

I want to suspend the camera motion sensor like a ring doorbell where you can suspend the detection and recording of video for a certain amount of time. Why doesn't SimpliSafe give this as an option on the Dashboard where you can easily enable and disable the video sensor? 

Good grief. This has been "promised" for years. "Our innovation team is working on it." Next move, SimpliSafe will be history for us. Bean counters and buyouts/takeovers are, unfortunately, counting on retention despite failing to address issues.Sham

lauraparallax
liked 's reply

2 years ago

Dave D - I’m not worried about space, just don’t like a bunch of useless videos sitting there.  If something real does happen I don’t want to wade through a months videos to make sure I know what is going on.   It’s just my nature to keep

lauraparallax
liked 's reply

2 years ago

@davey_d​ Any update on this bulk delete feature?

lauraparallax
liked 's reply

2 years ago

@davey_d​ this would be a well appreciated feature....

lauraparallax
followed 's post

2 years ago

While using the SimpliSafe mobil App on my Apple Watch Ultra:My Apple Cellular Watch Ultra appears to be dependent on my Apple iPhone 14 Pro Max, causing me to occasionally open my phone Simplisafe App to refresh the App on my watch.  This prevents me from leaving my phone at the house, making