‎tpd42328 | SimpliSafe Support Home

tpd42328

Joined 

June 19th, 2022

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tpd42328
commented on 's post

3 years ago

If I use the pin pad or phone app to unlock the door, it will NOT allow me to manually lock the door once I am inside. The smart lock knob will not move.  I can however use the phone app to lock the door.  Issue started about a month after installation.   If I manually unlock the

Same issue!

tpd42328
followed 's post

3 years ago

If I use the pin pad or phone app to unlock the door, it will NOT allow me to manually lock the door once I am inside. The smart lock knob will not move.  I can however use the phone app to lock the door.  Issue started about a month after installation.   If I manually unlock the

tpd42328
replied to a comment on 's post

3 years ago

If I use the pin pad or phone app to unlock the door, it will NOT allow me to manually lock the door once I am inside. The smart lock knob will not move.  I can however use the phone app to lock the door.  Issue started about a month after installation.   If I manually unlock the

Same problem here!

tpd42328
joined community.

June 19, 2022