Hi, I have two Simplisafe deadbolts that I purchased a couple of months ago. The electronics work perfectly, when the lock is unlocked or locked from the keypad or app they work perfectly every time. However, probably about 75% of the time, when I try to use the key or the manual knob, the device is
Hi, I have two Simplisafe deadbolts that I purchased a couple of months ago. The electronics work perfectly, when the lock is unlocked or locked from the keypad or app they work perfectly every time. However, probably about 75% of the time, when I try to use the key or the manual knob, the device is
I have the same problem that actually started after updating to the latest firmware. Huge safety issue that needs to be fixed asap.