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tysonc

Joined 

February 18th, 2022

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SimpliSafe user since 2022.

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tysonc
replied to a comment on
tysonc
's post

1 year ago

I have “People Only” selected for motion detection on my outdoor camera, yet I’m still getting notifications everything a leaf blows or a snowflake drops. Currently a red bow decoration hanging from a light on the garage is creating constant notifications when the wind blows, even though I have that

@emily_s​ tonight in Wisconsin it is snowing. Do you know what that means? It means I have literally received over 150 “people” motion notifications in the last hour. This is absolutely ludicrous. I imagine the engineers and developers there always h

tysonc
replied to a comment on
tysonc
's post

1 year ago

I have “People Only” selected for motion detection on my outdoor camera, yet I’m still getting notifications everything a leaf blows or a snowflake drops. Currently a red bow decoration hanging from a light on the garage is creating constant notifications when the wind blows, even though I have that

@spetro​ Odd. Any idea what he reset? So you have a case number others can reference when we call in?

tysonc
liked 's reply

1 year ago

@tysonc​ and @davebrightleaf - Yes, we do currently have a known issue where the Outdoor Camera has been recording when there is no motion there, or, seemingly in your case, outside of your set motion zones. Our engineers have located the root issu

tysonc
liked 's reply

1 year ago

@tysonc​ and @davebrightleaf - Yes, we do currently have a known issue where the Outdoor Camera has been recording when there is no motion there, or, seemingly in your case, outside of your set motion zones. Our engineers have located the root issu

tysonc
replied to a comment on
tysonc
's post

1 year ago

I have “People Only” selected for motion detection on my outdoor camera, yet I’m still getting notifications everything a leaf blows or a snowflake drops. Currently a red bow decoration hanging from a light on the garage is creating constant notifications when the wind blows, even though I have that

@emily_s​ so I did the reset. It didn’t work quite the way you described but I figured it out. I noticed the software version backed down to 1.18 or something like that and bingo, it started working again. It would only notify for people and within t

tysonc
replied to a comment on
tysonc
's post

1 year ago

I have “People Only” selected for motion detection on my outdoor camera, yet I’m still getting notifications everything a leaf blows or a snowflake drops. Currently a red bow decoration hanging from a light on the garage is creating constant notifications when the wind blows, even though I have that

@emily_s​ I tried this. The camera made a ding sound after 30 seconds but did not remove itself from the app. Is it suppose to? My outdoor camera is directly wired as well. How can I tell if the reset was performed correctly? Software ver 1.20.27.676

tysonc
liked 's post

1 year ago

I have the doorbell and it works great. I also have 2 additional sirens. I have set them to ring when the doorbell is pressed but they don't respond. They work perfectly for entry and exit beeps but no doorbell which is the main reason I bought them. What am I doing wrong?

tysonc
liked
tysonc
's post

1 year ago

I have “People Only” selected for motion detection on my outdoor camera, yet I’m still getting notifications everything a leaf blows or a snowflake drops. Currently a red bow decoration hanging from a light on the garage is creating constant notifications when the wind blows, even though I have that

tysonc
followed
tysonc
's post

1 year ago

I have “People Only” selected for motion detection on my outdoor camera, yet I’m still getting notifications everything a leaf blows or a snowflake drops. Currently a red bow decoration hanging from a light on the garage is creating constant notifications when the wind blows, even though I have that

tysonc
posted a post

December 19, 2023

1 year ago

I have “People Only” selected for motion detection on my outdoor camera, yet I’m still getting notifications everything a leaf blows or a snowflake drops. Currently a red bow decoration hanging from a light on the garage is creating constant notifications when the wind blows, even though I have that