Hi Barbara, Yes, this is unusual behavior. For now, the first thing I would suggest is to re-do the Setting in the app for that camera. That is, navigate to Camera Settings > [your camera] > Privacy Shutter. Then set the Shutter to be Open

Hi - I've recently started getting push notifications of motion dectection on our indoor Simplicam even when our system is disarmed. Our settings are that the camera shutter is closed when the system is disarmed, so I'm confused why it's still alerting. Is anyone else having this problem? Any sugges

Will Simplisafe ever offer recessed door sensors?

The white door/window sensors look great in rooms with white trim, but they stand out like a sore thumb when placed on a brown door or window frame. It would be great if Simplisafe offered a brown sensor or sensor cover (see example here: https://www.amazon.com/gp/product/B01N5HB4U5/).