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david664

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December 6th, 2021

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david664
joined community.

December 6, 2021

david664
replied to a comment on 's post

3 years ago

Hi folks, One more small update coming to your Base Stations, rolling out over the next several days. If you've never updated before, you can refer to our Help Center article here to get started. Here's what's coming in Update 2.5: Fix for an issue where Mesh WiFi access points might appear as s

Replacement system works fine! As I mentioned in an earlier comment, a few days ago I had performed the recommended update from the keypad, but the base station never came back alive, no matter what I did to it. After talking with support over the

david664
replied to a comment on 's post

3 years ago

Hi folks, One more small update coming to your Base Stations, rolling out over the next several days. If you've never updated before, you can refer to our Help Center article here to get started. Here's what's coming in Update 2.5: Fix for an issue where Mesh WiFi access points might appear as s

Hello Captain11, Thanks for your reply. I did send an email to support. The (semi-automated email) that I received indicated to remove the batteries from the keypad and try again... When I did that the keypad said the base station was not found..

david664
commented on 's post

3 years ago

Hi folks, One more small update coming to your Base Stations, rolling out over the next several days. If you've never updated before, you can refer to our Help Center article here to get started. Here's what's coming in Update 2.5: Fix for an issue where Mesh WiFi access points might appear as s

I had a notification that I had an update (Nov 19th) so this afternoon (Nov 24th) at 1pm I kicked it off using the keypad. Placed the keypad right next to the base station. (Have done an upgrade previously with no issues.) It's been almost 4+hrs