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simple_samaritan

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November 14th, 2021

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simple_samaritan
joined community.

November 14, 2021

simple_samaritan
commented on 's post

5 years ago

Hello, I recently received a camera and plugged it in for installation. The light is a solid yellow indicating it's rebooting and updating software.  I've left it plugged in for a couple days and the light hasn't changed.  The manual says it should take a few minutes.  Can anyone gi

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If your simplicams are stuck with a permanent yellow light even after performing a reset holding the button on top down for 30 seconds method and then unplugging and leaving for several minutes then plugging back in. Please call simplisafe and let th

simple_samaritan
commented on 's post

5 years ago

I would like to change my coverage plan, been on hold now for over an hour. How can I speak with someone?  I believe my time is valuable, clearly you do not.  Please call me.  thank you.

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If you want to upgrade your plan you can do it in your online account, if you want to downgrade your plan you will need to call them. There might be a wait time, but I would just call and put the phone down on speakerphone while doing something el