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wilsoda

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November 14th, 2021

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wilsoda
joined community.

November 14, 2021

wilsoda
commented on
wilsoda
's post

4 years ago

W

Set the alarm to HOME mode and went to sleep then in the morning was unable to disarm it. Keypads indicated Connecting to Base Station but they never connected, key fobs had no response and the base station light still indicated armed. APP indicated no Wi-Fi connection so I could not disarm that way

W

Received a replacement Base Station on Saturday and all is good so far. Also received another Base Station on Tuesday since the first one got lost. SS emailed USPS shipping labels and returned both units today.

wilsoda
commented on
wilsoda
's post

4 years ago

W

Set the alarm to HOME mode and went to sleep then in the morning was unable to disarm it. Keypads indicated Connecting to Base Station but they never connected, key fobs had no response and the base station light still indicated armed. APP indicated no Wi-Fi connection so I could not disarm that way

W

Talked to SS support on Monday and they are sending a new base station. As of Friday have not received it. Weird thing now is I got 2 notifications from the APP that the alarm was set to HOME. This thing is really flakey.

wilsoda
commented on 's post

4 years ago

Why isn't there a basic tool to search these forums?

W

Thanks! I've been searching for a search bar that does not exist.

wilsoda
commented on 's post

4 years ago

I have a steel entry door. The wood screws supplied with the installation kit did not work on the steel door. I used the sticky tape approach.   However this is a heavily used door and the sensor fell off the door after about a year. And the police were called because we thought we had

W

I drilled a pilot hole just a little smaller than the supplied screws in my steel doors. Worked with no problem.

W

wilsoda
posted a post

July 5, 2021

4 years ago

Set the alarm to HOME mode and went to sleep then in the morning was unable to disarm it. Keypads indicated Connecting to Base Station but they never connected, key fobs had no response and the base station light still indicated armed. APP indicated no Wi-Fi connection so I could not disarm that way