rleeden
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November 14th, 2021
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1 year ago
1 year ago
We have been receiving reports of a very rare issue, where system armed notifications are being sent to the Timeline event log, even though the system is already armed. We are investigating the possibility that this behavior is being caused by an issue relating to how the Base Station detects power
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1 year ago
We have been receiving reports of a very rare issue, where system armed notifications are being sent to the Timeline event log, even though the system is already armed. We are investigating the possibility that this behavior is being caused by an issue relating to how the Base Station detects power
rleeden
joined community.November 14, 2021
rleeden
replied to a comment onrleeden
's post4 years ago
Hi, Has anybody else stopped receiving Push notifications on their phones from Simplisafe? It was working fine for me, until yesterday evening. Email notifications are still working, but push notifications have stopped. They're enabled in the App - all three types of Syste Alerts. I've switche
@cdanielm it's been working OK for me for a few days now - since Monday I think. Getting one push notification as expected. I've not tried activating SMS alerts again.
rleeden
replied to a comment onrleeden
's post4 years ago
Hi, Has anybody else stopped receiving Push notifications on their phones from Simplisafe? It was working fine for me, until yesterday evening. Email notifications are still working, but push notifications have stopped. They're enabled in the App - all three types of Syste Alerts. I've switche
Hi, Thanks for the update Johnny. And as @cdanielm noted, when trying to enable SMS alerts the required verification text is never received. I don't really want to use text messages, and will rely on emails for the meantime, but thought it worth a
rleeden
commented onrleeden
's post4 years ago
Hi, Has anybody else stopped receiving Push notifications on their phones from Simplisafe? It was working fine for me, until yesterday evening. Email notifications are still working, but push notifications have stopped. They're enabled in the App - all three types of Syste Alerts. I've switche
@Captain11 Thanks for confirming it's not just me! I haven't got round to phoning them yet, but will do later today. Might be useful for them to have a few people report to show it's not an isolated issue. I don't know, but I wonder if it's rel
4 years ago
Whenever there's a doorbell event - motion or a ring - I get 2 notifications from the app on my phone. My wife has the app installed on her phone but she only gets a single notification. I must have something configured differently in my app but I can't find what it is. Any suggestions about w
Interesting to find this thread, as I created another thread to report that I'm not getting any push notifications from my Simplisafe app on Android since yesterday! I don't have a doorbell camera, so wasn't affected by the issues described here.
rleeden
posted a postJanuary 8, 2021
4 years ago
Hi, Has anybody else stopped receiving Push notifications on their phones from Simplisafe? It was working fine for me, until yesterday evening. Email notifications are still working, but push notifications have stopped. They're enabled in the App - all three types of Syste Alerts. I've switche
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