DTM
Joined
November 14th, 2021
About me
No bio added
DTM's Activities
11 months ago
My smoke alarm was beeping, so I replaced the battery. However, it still beeped. I reached out to to SimpliSafe to see if it could be replaced, but I haven't heard anything back yet. Thoughts?
DTM
commented onDTM
's post11 months ago
But users should be aware that, if you have a problem with a smoke detector and call SimpliSafe support, the first two questions will be: "When did you last replace the battery?" (Which certainly makes sense!) and "Is it a Panasonic battery?" When I told the tech it was an Energizer battery, he imm
The problem with the detector is already solved. What had happened is that I received a notification on my phone that it had detected smoke, and got a call from the monitoring service as well. I was home and knew that it was a false alarm--there was
DTM
followedDTM
's post11 months ago
But users should be aware that, if you have a problem with a smoke detector and call SimpliSafe support, the first two questions will be: "When did you last replace the battery?" (Which certainly makes sense!) and "Is it a Panasonic battery?" When I told the tech it was an Energizer battery, he imm
411
3
0
DTM
posted a postApril 25, 2024
11 months ago
But users should be aware that, if you have a problem with a smoke detector and call SimpliSafe support, the first two questions will be: "When did you last replace the battery?" (Which certainly makes sense!) and "Is it a Panasonic battery?" When I told the tech it was an Energizer battery, he imm
411
3
0
11 months ago
My smoke alarm was beeping, so I replaced the battery. However, it still beeped. I reached out to to SimpliSafe to see if it could be replaced, but I haven't heard anything back yet. Thoughts?
2.6K
7
0
11 months ago
My smoke alarm was beeping, so I replaced the battery. However, it still beeped. I reached out to to SimpliSafe to see if it could be replaced, but I haven't heard anything back yet. Thoughts?
But users should be aware that, if you have a problem with a smoke detector and call SimpliSafe support, the first two questions will be: "When did you last replace the battery?" (Which certainly makes sense!) and "Is it a Panasonic battery?" When I
DTM
commented onDTM
's post2 years ago
This is a Gen 3 system, installed and working for 4+ years. I have an entry sensor on the entrance door I usually use that started acting oddly several weeks ago. When the system is activated ("Away") and I enter through that door, it doesn't always detect it. That is, it senses that I entered about
I've now reversed the position of the sensor and magnet so the magnet is on the metal door and the sensor is on the wood frame. So far, I've still not had a failure since I did the power cycle, so I'm inclined to believe that--somehow--is what did th
DTM
commented onDTM
's post2 years ago
This is a Gen 3 system, installed and working for 4+ years. I have an entry sensor on the entrance door I usually use that started acting oddly several weeks ago. When the system is activated ("Away") and I enter through that door, it doesn't always detect it. That is, it senses that I entered about
The distance between the magnet and sensor is about 1/2 inch, so that shouldn't be an issue. But the sensor is on a steel door, with the magnet on a wood frame. I suppose I could try reversing that if the problem returns. However, if the sensor is
DTM
commented onDTM
's post2 years ago
This is a Gen 3 system, installed and working for 4+ years. I have an entry sensor on the entrance door I usually use that started acting oddly several weeks ago. When the system is activated ("Away") and I enter through that door, it doesn't always detect it. That is, it senses that I entered about
Thanks for the response and for trying to help, even though it doesn't look like you've found a fix yet. I recently had some progress that you might want to try. I said that I had swapped the sensor with another one and that the "new" one on that
DTM
followedDTM
's post2 years ago
This is a Gen 3 system, installed and working for 4+ years. I have an entry sensor on the entrance door I usually use that started acting oddly several weeks ago. When the system is activated ("Away") and I enter through that door, it doesn't always detect it. That is, it senses that I entered about
950
6
0
Engagement Stats
1
Likes Received
12
Responses
3
Conversations Followed
2
Posts
1
Accepted Solutions