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jlazarus1

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November 14th, 2021

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jlazarus1
replied to a comment on 's post

1 year ago

Here’s what’s coming in 2.16: Improvements to WiFi stability Improvements to Motion Sensor Gen 2 connectivity General performance and stability improvements Laying groundwork to support upcoming features Base Station firmware updates require manual input, either throug

Yes, emily_s, I have one of the original SimpliSafe systems.  So, if I understand you, there was only one version of software/firmware and no updates were ever provided for it?  If so then there is no need for me to worry about having "the

jlazarus1
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1 year ago

@jlazarus1​ Both questions should be easily done. (Note the key word should). Q1. Got to your keypad, hit menu, enter your pin, chose system settings then tab all the way down to  diagnostics.  From there choose the right arrow and get all

jlazarus1
replied to a comment on 's post

1 year ago

Here’s what’s coming in 2.16: Improvements to WiFi stability Improvements to Motion Sensor Gen 2 connectivity General performance and stability improvements Laying groundwork to support upcoming features Base Station firmware updates require manual input, either throug

@davey_d​ Hi davey_d & captain11), I do not have the option "System Settings" when pressing MENU, then entering my PIN.  There are 6 options but none show that.

jlazarus1
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1 year ago

Run don't walk away from this system! It's like tossing tour money out the window!

jlazarus1
commented on 's post

1 year ago

Run don't walk away from this system! It's like tossing tour money out the window!

To make the statement (in all caps, no less) that "SYSTEM IS A COMPLETE LOSS OF MONEY SPENT" without explaining why you feel this way, is a COMPLETE WASTE OF YOUR TIME.Letting folks know why you feel the way you do would help others reason to themsel

jlazarus1
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1 year ago

@EDNACOOPER2 to offer another point of view, and then a suggestion. First, I am a Simplisafe customer of 13+ years, now on my second system (Gen3), and my six-camera 35+ sensor system works fine. As does the over 30+systems I have placed over the yea

jlazarus1
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1 year ago

Hi @EDNACOOPER2, I'm sorry to hear this. Is there an issue you are experiencing with your system? We would be more than happy to help you troubleshoot it here in the Community. And I can also always get you in touch with a member of our Specialist

jlazarus1
followed 's post

1 year ago

Here’s what’s coming in 2.16: Improvements to WiFi stability Improvements to Motion Sensor Gen 2 connectivity General performance and stability improvements Laying groundwork to support upcoming features Base Station firmware updates require manual input, either throug

jlazarus1
commented on 's post

1 year ago

Here’s what’s coming in 2.16: Improvements to WiFi stability Improvements to Motion Sensor Gen 2 connectivity General performance and stability improvements Laying groundwork to support upcoming features Base Station firmware updates require manual input, either throug

I looked everywhere for this but was unsuccessful... Q1:  How does one determine the Firmware Update VERSION the system currently is using? I tried using the keypad, then the Android App and also online but cannot determine which version is cur

jlazarus1
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2 years ago

Thanks for listening to the requests. I do appreciate you all working on it. Just a few comments/suggestions/questions below. If you are going to announce it is ready perhaps the first thing it should say is it is only on IOS...so the Android users