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Bignanc

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November 14th, 2021

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Bignanc
followed 's post

1 year ago

My sensors seem to consistently get a low battery overnight and beep through the early hours of the morning waking up myself and our family. This is the fourth time this is happening at 4am.I cannot find a way in the app to turn off the sound of the low battery warning. I'd like to be able to do thi

Bignanc
commented on 's post

1 year ago

My sensors seem to consistently get a low battery overnight and beep through the early hours of the morning waking up myself and our family. This is the fourth time this is happening at 4am.I cannot find a way in the app to turn off the sound of the low battery warning. I'd like to be able to do thi

Thanks so much for posting this! Low battery warning on Panic Button went off last night at 4:30 a.m. This happens regularly on the keypad so we always keep a set of batteries charged, but that’s not possible with the panic button. 

Bignanc
liked 's reply

1 year ago

@nicole000​ In the Keypad, if you go to Menu > System Settings > Trouble Signal, you can turn this sound off so the Base Station will no longer beep when a sensor has a low battery. 

Bignanc
replied to a comment on 's post

3 years ago

There are no directions how to replace the CR1632 battery in the black remote FOB. No battery door either. Tried to pry it open and set off the panic alarm (red end piece). Didn't know that was there either. Can someone post a YouTube video?

@raloujones​ I called SimpliSafe and they replaced for free! Had to send old one back.

Bignanc
replied to a comment on 's post

3 years ago

There are no directions how to replace the CR1632 battery in the black remote FOB. No battery door either. Tried to pry it open and set off the panic alarm (red end piece). Didn't know that was there either. Can someone post a YouTube video?

@dave_b​ I ended up calling SimpliSafe safe and they replaced it for free. Just had to send the old one back.

Bignanc
followed 's post

3 years ago

There are no directions how to replace the CR1632 battery in the black remote FOB. No battery door either. Tried to pry it open and set off the panic alarm (red end piece). Didn't know that was there either. Can someone post a YouTube video?

Bignanc
commented on 's post

3 years ago

There are no directions how to replace the CR1632 battery in the black remote FOB. No battery door either. Tried to pry it open and set off the panic alarm (red end piece). Didn't know that was there either. Can someone post a YouTube video?

I just called SimpliSafe about the fob battery and they said it cannot be replaced, but they would send out a new fob at no charge! Great Customer Service! Thanks Pamela!

Bignanc
joined community.

November 14, 2021