I had a terrible experience with SS customer service last night and I went to bed before making a post about that so that I would be reasonably constructive and not just rant-y. Unfortunately I woke up to video footage of someone trying to break into my car in my driveway and I'm NOT going to sleep

Starting a new thread to provide information on estimated wait times. Useful? Maybe, but thought it would be nice to have a thread with concise information that customers could look back on and check. Note to SS: when you do bring back online chat support, a dashboard here in the forums, and in th