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undeleted

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November 14th, 2021

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2 years ago

I was happy to see the scheduled arming function added to the app. I've added an arming schedule but nothing happens (system does not arm as scheduled).  Am I missing something? (Android)

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commented on 's post

2 years ago

I was happy to see the scheduled arming function added to the app. I've added an arming schedule but nothing happens (system does not arm as scheduled).  Am I missing something? (Android)

Based on this thread is it the phone that sends the command or ss servers? IE if my phone is off it won't work? I just tried it for the first time and it worked about 4 mins late which is fine. I'm just curious where the command is sent from.

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undeleted
's post

2 years ago

About half the time we set the alarm we get a voice response that one of the locks is not responding, even tho the lock just locked itself fine. Been going on a couple months or so. Anyone else seeing this?

@emily_s​ They are in the same room, maybe 15 feet apart with no obstructions. I've had the locks for a couple of years and they were fine up until recently. Base station is in the same place its always been. Like I said, the lock always locks or un

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followed
undeleted
's post

2 years ago

About half the time we set the alarm we get a voice response that one of the locks is not responding, even tho the lock just locked itself fine. Been going on a couple months or so. Anyone else seeing this?

undeleted
posted a post

June 21, 2023

2 years ago

About half the time we set the alarm we get a voice response that one of the locks is not responding, even tho the lock just locked itself fine. Been going on a couple months or so. Anyone else seeing this?

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joined community.

November 14, 2021

undeleted
commented on 's post

5 years ago

Bought expensive package few days ago, was assured if we paid extra for faster shipping it would get here by the 16th. Now says the 21st so it needs to go to new address. When I try to get them to do it on the phone I get put on hold for 20 minutes then get hung up on. We want the address changed im

See my other reply, no point in flooding the forums with multiple duplicates. Have some forum etiquette.

undeleted
commented on 's post

5 years ago

So here is the deal. I have had my SS alarm system for nearly 4 years.  Apparently, sometime last night after I went to bed, the home base disconnected from the system.  This has never happened before......or at least that I know of.  How I know it happened last night was by looking

Imagine a world where millions of Americans are testing their alarms by setting them off like you did and millions of other Americans are accidentally setting their alarms off but disabling the system quickly. If monitoring companies around the coun

undeleted
commented on 's post

5 years ago

Hi all, We're happy to announce that System Firmware 1.6 is now rolling out to all users. Only a handful of notable changes in this one, on top of regular improvements for stability and performance. If you've never updated before, here's how: Make sure you're connected to WiFi Check that an u

Just ran the update on all 3 keypads. So far no issues.

undeleted
posted a post

May 4, 2020

5 years ago

Just watched Upload on Amazon and noticed SS's cameo in the show! You got your hero moment!  Nice work!  :)