I am having the same type of issue. When I plug the unit into the wall in my kitchen, it works like normal. When I put it on the doorbell mount it goes yellow and won’t connect to WiFi. Power works because the doorbell chimes in the house and the yel

I am writing this after trying to get ~6 Simplisafe doorbell cameras to work. For each one, it works out of the box when plugged into the USB.  I set it up on my phone and connect to my wifi.  When I plug it onto the base on the wall by the front door, the doorbell stops working and I

My video doorbell only works when connected to wall outlet power, it does not work when connected to the wired doorbell circuit mounted next to my front door. When I plug the doorbell into my exterior outlet just below the doorbell mount the doorbell functions fine. When I put the doorbell back on