@dawnjaffray​ Exactly what they told me. Guess who has smoke detectors that work. Google nest! Unbelievable good product. It runs tests and texts you before if you want to cancel. I had to turn my SimpliSafe detectors off because the fire dept came

Thanks for the Nest recommendation. I just removed all of my smoke detectors from my SimpliSafe system. Perhaps time to move to another service provider altogether.

We have three smoke detectors and one has been so bad about falsely alarming that we had to remove it from the system. SimpliSafe has failed to learn from and improve their own systems and technology. they will soon go the way of Sears, Montgomery Ward, and K-mart

We have three smoke detectors and one has been so bad about falsely alarming that we had to remove it from the system. SimpliSafe has failed to learn from and improve their own systems and technology. they will soon go the way of Sears, Montgomery Ward, and K-mart

Two different smoke detectors - randomly just go off. Customer Service said they are ultra sensitive to dust.  Not a speck of dust on the units.   Told me I have to clean the unit monthly.   Seriously that is ridiculous……let’s blame t

@perkinsab​ Ditto. We have a second home and had never had problems until the "next gen" update was installed. Now we constantly have false alarms. Even installed a new smoke detector nearby to act as a backup. Same problem. We have followed all reco

We’ve had SimpliSafe since 2013 and all six of the false alarms were with the latest system. They usually go off in the middle of the night and wake us and the kids in a panic. Customer service apologized. I originally decided a replacement because

You were lied to by SimpliSafe. Our second home has none of the causes cited by SimpliSafe to cause false alarms and we’ve had dozens of false alarms. The don’t care. In fact, they like it when the system false-alarms so you think it is “working”… i

We have three smoke detectors and one has been so bad about falsely alarming that we had to remove it from the system. SimpliSafe has failed to learn from and improve their own systems and technology. they will soon go the way of Sears, Montgomery Ward, and K-mart