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rickmcraig's profile

Wednesday, May 28th, 2025 8:36 PM

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Delete Old Account

Please provide the option to delete an old/inactive account from the web portal. 

Community Admin

 • 

1.4K Messages

8 days ago

@rickmcraig At this time, there is no way to completely delete an old location from your account. But as a workaround, you can hide it by taking the following steps:

  1. Log into the SimpliSafe Online Account using the browser of your choice
  2. Navigate to Menu > Manage Account
  3. Under Protected Location, select the checkbox next to the location that you would wish to hide

(edited)

4 Messages

Understood. However, you have to repeat the process every time cookies are deleted from your browser.Requesting feature be added which allows permanent removal of orphaned accounts/locations.

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