RangerDoc's profile

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Tuesday, May 26th, 2026

New base station setup with physical limitations.

I recently received the replacement base station from SimpliSafe that was sent out as an urgent update. In reading the instructions it seems that it requires a reset of all the cameras and all the connected sensors.

Last year, I broke my neck and I'm still recovering and not able to be as physically capable as I had been. I have several cameras that are mounted very high (at least 20 feet each) and I'm not able to get to them to do a hard reset.

So my question is, is there ANY way to swap the base stations and have it recognize the sensors and cameras I already have in place?

Thanks in advance for any assistance.

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Community Admin

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216 Messages

17 days ago

Hi @RangerDoc, first and foremost, I hope your recovery continues to go well. Thank you for taking the time to share your situation, and for the thoughtful question about the swap. I spoke to the team and I think I have a good solution for you.