12 Messages
Can't update Base Station firmware
Hello,
I noticed that there's a firmware update apparently available for my base station, however no matter how I try to update it - both via the app and the keypad, it just hangs and doesn't update.
Anyone experienced this and know how to resolve it?
Accepted Solution
craig7327
29 Messages
12 days ago
@rj_charles I haven’t had the problem myself, but below is the recommendation for a firmware update problem.
After the Base Station has been reset, try using the Keypad or SimpliSafe mobile app again to download the firmware.
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craig7327
29 Messages
12 days ago
@rj_charles
You’re welcome. Glad it worked.
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