‎Indoor camera set up problem | SimpliSafe Support Home
 
carolg1970's profile

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Wednesday, August 13th, 2025

Indoor camera set up problem

Trying to set up indoor camera and when need to take a picture of barcode, not enabling camera to do this, just shows a picture in my screen of a barcode, I have just set up 2 outdoor cameras without any issues

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65 Messages

11 days ago

Hi @carolg1970

Have you had a look at this article & set up video

When your phone is displaying the QR code, the Wired Indoor Camera needs to be flashing white. Sometimes light can interfere with the reading, so ensure you are in a dark room / no reflections. 
There are a few tips and tricks in the troubleshooting guide you can attempt. 

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