2 Messages
Doorbell Pro Ring Notification
I cannot hear the doorbell notification on my phone when it’s pressed. It just makes an odd, low sound and a pop op notification. I’ve tried to change the volume/the sound type but there seems to be no option to do so.
Keep missing guests/deliveries etc. Any suggestions or advice?
Thanks
simplisafe_admin
Community Admin
•
715 Messages
2 days ago
@johnny24 What operating system is your smartphone (Android or iOS?)
Android devices are programmed so that users can customize notification tones for apps. So, if you do use an Android, you can set a custom notification tone by navigating through the Android System Settings menu (the exact navigation may differ for your device.)
Unfortunately, notification tones are currently not customizable on the iOS app, so if you have an iPhone, that notification tone cannot be customized. But we have submitted a feature request for that capability to our devs.
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