What Happens if I put in the wrong PIN on the PIN Pad?

Attempt

Backoff Delay

Behavior

1-4

-

-

5-10

30 sec

• You will receive a push notification from the SimpliSafe® Mobile App

• No PINs are evaluated during the backoff delay

• Your cameras will record

11-15

5 min

• You will receive a push notification from the SimpliSafe® Mobile App

• No PINs are evaluated during the backoff delay

• Your cameras will record

• If you are subscribed to a monitoring plan with 24/7 emergency dispatch, our monitoring center will contact you

16+

30 min

• You will receive a push notification from the SimpliSafe® Mobile App

• No PINs are evaluated during the backoff delay

• Your cameras will record

• If you are subscribed to a monitoring plan with 24/7 emergency dispatch, our monitoring center will contact you