What is SimpliSafe® Active Guard Outdoor Protection?

SimpliSafe® Active Guard Outdoor Protection builds upon our existing professional monitoring services and is included as part of four new plans: Pro and Pro Plus for residential and business monitoring subscribers. All while being designed to prevent crime before it happens.

With SimpliSafe® Active Guard Outdoor Protection, there are four plan options available, Pro Plus and Pro Plus Business for 24/7 coverage and Pro and Pro Business for coverage from 8pm-6am local time. You must have at least one Outdoor Camera Series 2 in order to use this service. Once the Outdoor Camera Series 2 is activated with SimpliSafe® Active Guard Outdoor Protection, you can also enable your Video Doorbell Pro to keep a lookout for potential threats. This service supports a maximum of 3 cameras, one of which must always be an Outdoor Camera Series 2.

How do you use SimpliSafe® Active Guard Outdoor Protection? When you arm your system to home or away mode, you enable your outdoor cameras to automatically alert our professional monitoring agents when a potential threat is detected outside of your home or business. 

When this happens, our expert monitoring agents can see and speak directly to potential intruders using real-time two-way audio and a live feed, while also enabling the camera's siren and spotlight to deter crimes in progress. All of this happens while your outdoor cameras are capturing video evidence of what’s happening.

If necessary, agents will reach out to the Primary Contact for this location and request dispatch of the appropriate emergency authorities to alert them to the alarm event happening.

*SimpliSafe® Active Guard Outdoor Protection is designed for use with an Outdoor Camera Series 2, outside of your home or business. For indoor protection, consider purchasing a Smart Alarm Indoor Camera and enabling Intruder Intervention for agent intervention during burglary/intrusion alarms.