The Base Station Won't Chime When an Entry Sensor is Opened

When your SimpliSafe® system is disarmed and an Entry Sensor is opened, the Base Station will emit a chime. If you find that your Base Station does not make a sound when an Entry Sensor is opened, please take the troubleshooting steps in the guided flow below.

Please note, that you will not hear a chime if you have enabled Secret Alerts for this sensor.