ADT Hacked...again

@rocketman2k5 Your fears are valid but I am a glass half full person, or at least try to be every day.  I can honestly say that from my personal experience in my small corner of the SS world (myself and dozens of other systems I have personally recommended and placed) other than the occasional "hey, I have a question about why this isn't working" everyone is happy and satisfied with Simplisafe.  Knock on wood if you can find some, one must remember this online community is a small % of the 4 million customers SS serves and, at least me, believe the vast majority of customers are happy too.

Use the "loyalty dept" as an example, an acid test; I had two calls in the last 30 days with them. One was an absolute horrible experience, one was fine and under 3 minutes. In my book batting .500 isn't great but know many other companies that couldn't get on base once in a nine inning game.

The current state of AI reminds me when VRU's were first introduced in the 1980's: horrible and useless that eventually, when well designed and deployed, actually did some good.  AI will be the same, but for now, in my experience dumber than a sack of rocks.  (Just ask it about an Amtrak schedule with multiple stops at the same station.  A grade school student could do better).

All in all, still a SS fan, warts and all. Still light years ahead of the likes of Comcast or ADT.