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Base Station Green Light Without a Video Doorbell Pro
We have been investigating incidents of the Base Station showing a green light for an unknown reason. The Base Station should only show a green light when the Video Doorbell Pro’s button is pressed.
We have seen some users report that they see the green light even if their Video Doorbell Pro has not been activated, or that they see the light despite not having a Video Doorbell Pro at all. We have determined that this has no negative or other impact on the rest of your system.
Our engineering team would like to receive as many Base Stations exhibiting this behavior as possible for further investigation. If you are experiencing this behavior, please comment below so we can get you in touch with the team.
kristinetaylor8
1 Message
10 days ago
my base unit started flash a green light today. I do not have a video doorbell pro.
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