‎Expose Cameras to Real Time Streaming Protocol (RTSP) | SimpliSafe Support Home
 
anonuser2828's profile

Friday, April 1st, 2022 8:42 PM

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Expose Cameras to Real Time Streaming Protocol (RTSP)

It is silly for there not to be a RTSP stream for the cameras, this can happen with a software update and would expand the usefullness of Simpli cams into other ecosystems.

I use Simplisafe but have a professional surveillance system, while Simpli cams can stay within the Simplisafe ecosystem, app, remote viewing for dispatchers etc by exposing RTSP I can also have the Simpli cams stream to the monitoring application of the surveillance system which prevents seperation of security and allows other users less hastle.

Please add this or Simplisafe will never touch foot in a broader market.

Official Solution

Community Admin

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5.7K Messages

2 years ago

Hello,

Thank you for your feedback. SimpliSafe's cameras are designed to support the SimpliSafe system only. Not to mention that we want to keep a tight lid on video to boost privacy protections for our customers. So at least for now, we won't be opening up our cameras to integration like you're suggesting.

(edited)

1 Message

@davey_d​  odd, SimpliSafe has opened their sensors and alarm pads for use in external integrations like Amazon Alexa and home automation platforms.  allowing users to see the RTSP video stream will not open up any more vulnerabilities to the general public than what SS has already made accessible.

725 Messages

2 years ago

Please add this or Simplisafe will never touch foot in a broader market.

I think you've wildly overestimated how much SimpliSafe customers want, care or even know about RTSP. I think you've also underestimated how many SimpliSafe customers there already are. It's one of the most popular self install security systems in the country already and got there w/o this support.

12 Messages

@worthing​ Your only taking in to consideration residential users. Simplisafe also advertises to the business community. https://simplisafe.com/business-security including a "property management dashboard"

My point is if they intend on continuing to advertise the usefulness of it for business some additional features such as having the cameras be able to also split into a existing infrastructure of cameras can be a deciding factor.

Your comment is no taking into consideration these factors and reasoning. Additionally the only true reasoning @davey_d has is to keep the ecosystem whole crating a split economy since they dont really have any better product offering for a more complete prosumer level of devices and features.

Community Admin

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5.7K Messages

I agree with Worthing here. Right now our focus is right in our name - we want to provide as simple of a system as possible so that anyone, at any level, can have a secure home.

That being said, we as a company are a bunch of nerds ourselves, so we can definitely see value in more advanced options. So my answer is not a definite no, just a not right now. If we were to do it, we'd want to do it right.

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26 Messages

I think this would also be something that should be considered.  Granted, it is not for all, and most users of the system would have no idea what it is even used for.  But for others, like me, I would very much like the stream so I can use it for other things such as a weather camera. (Great view from our 1,900 foot setting on a bluff.)  So we can monitor the back deck, but can also see the view and I would love to be able to share that on our weather channel. 

You surely can set it as an advanced feature and give a warning on use of such a port where it needs to be turned ON by the user in order for it t be used.  But @anonuser2828 is also correct where businesses would also have a use for this. This is one reason why most cameras offer it. 

Thank you for the consideration.

David

725 Messages

2 years ago

@anonuser2828 

Your only taking in to consideration residential users. Simplisafe also advertises to the business community. https://simplisafe.com/business-security including a "property management dashboard"

No, I was taking them into account when I made my statement. Per the link you supplied SimpliSafe has helped almost 100k businesses over a decade. (Read: The total count of customers over a 10 year period, not the actual maximum simultaneous count.) Per this article there were more than 3 million paid subscribers in 2019, up from 2 million in 2018. I think that by any reasonable measure it's fair to say that the number of consumer customers dwarfs the number of business customers. I couldn't find current numbers but even if they lost 50% of their customers the ratio is still overwhelmingly in favor of the consumer.

My point is if they intend on continuing to advertise the usefulness of it for business some additional features such as having the cameras be able to also split into a existing infrastructure of cameras can be a deciding factor.

The company is called SimpliSafe and they've made it very very clear that they want to provide a simple, easy to use product that's easy to get up and running and doesn't overwhelm users with choices. They haven't advertised it as the cadillac solution that can do anything you want and however you want to do it. The kinds of people, business or consumer, who are most likely to be attracted to the SimpliSafe system just don't care that much about what you're asking for. That doesn't make your request a bad one by the way. I'm all for it if they have the time and resources to do it but there are literally hundreds of other things I want them to fix and implement first and I'd bet my house that most users would agree with me on that.

Your comment is no taking into consideration these factors and reasoning.

It is, see above. Consumers vastly outnumber business users, the entire point of the system is to keep it SIMPLE and the number of time RTSP has been mentioned here ore in http://reddit.com/r/simplisafe is insignificant. How insignificant? There are 7 hits for RTSP on the official forums and most of those hits are from this thread I believe. There are 2 hits for RTSP on the subreddit. Clearly not that many people are concerned about RTSP in the sample size of 5k+ people that we can observe.

Additionally the only true reasoning @davey_d has is to keep the ecosystem whole crating a split economy since they dont really have any better product offering for a more complete prosumer level of devices and features.

That may be true in part but it's almost certainly more accurate to say that increasing the complexity of their products literally runs contrary to the name of their company and their business model. This isn't rocket science.

Captain

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6.1K Messages

2 years ago

Interesting thread. Admittedly, I had to Google RTSP to read up on it and even know what it stands for.  At the end of the day, agree with worthing and Davey.  There many other things I would like SS to prioritize and deliver to their customers.

1 Message

2 years ago

Just chiming in - as a paying Simplisafe customer, I'd like to replace my current video doorbell with a Simplisafe doorbell, but I won't be doing that until there's an option for RTSP streaming (I'd like to integrate it into my home camera recording system). My current video doorbell streams over RTSP so I can keep video recordings on my local NAS (I don't like using the cloud recordings). If it were available as an option for advanced users (enabled via the settings in the app), I think that would be perfect.

Until that option exists, I'll stick with my current video doorbell :-)

31 Messages

2 years ago

As I work in this space, I agree that an RTSP option would be beneficial for prosumers.  But like others have stated, there are lots of issues and requests I'd like the SimpliSafe dev team to work on first.

Personally, the lack of an RTSP option absolutely will stop me from buying SimpliSafe cameras, because I've already an investment in my VMS system.  Also, I rather like my current cameras (which are decidedly not very consumer friendly, but are the best in the business). 

1 Message

2 years ago

I find the camera that came with my system useless and it sits on the shelf. Be nice if I could use it with iSpy or similar to be useful.

1 Message

1 year ago

This might be useful for streaming. Haven't tried it yet.

https://github.com/bachya/simplisafe-python/issues/85

1 Message

10 months ago

So I really dislike that there is no RTSP and no local connections to the cameras at all in Simplisafe. Sadly, I didn't realize these shortcomings until after I already purchased the system. I would love to move to a more prosumer oriented system. Does anyone have any suggestions?

Captain

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6.1K Messages

@PaulThePen​ Long time SS customer and staying, but if you do go to another company, strongly suggest it is not ADT. Not enough time and room to give you all of the reasons why.

1 Message

8 months ago

We will be leaving SS for this reason. We're a small business and need control of our own video.

1 Message

25 days ago

I am a new SimpliSafe customer and I like the simplicity of the product and its use. No issues so far and the system has been working great. There are few improvements I would make, but the product delivers advertised functions.

However, I have purchased a different camera, which I integrated into iSpy software, so I can record continuous stream (front yard street view). I don't know the difficulty in updating the firmware to support RTSP, but it would expand SimpliSafe functionality and the ability to compete with cheap alternatives such as Tapo cameras.

I have two systems at the moment and I don't plan to stop using SimpliSafe, but it would make my investment much simpler if I can connect to existing cameras using RTSP.

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