‎Add Armed status to push warning notifications | SimpliSafe Support Home
 
platelunch's profile

Thursday, June 6th, 2024 1:04 AM

0

Add Armed status to push warning notifications

I've noticed that I get push warning messages when I lose my WiFi connection and when I'm getting Wireless Interference. Both messages are serious when my system is Armed because they indicate my system could be under attack. But with my Standard Monitoring plan, I have no idea if my system is armed or not. Could that information be added to the push warning messages?

Side note: On the phone app, could the promo messages be moved down the Overview screen? I got a warning message while away from home and was trying to determine if my system was armed or something else was going on. All I saw was "Save up to 45% on ID theft..."  S@*#(!.  Please, order messages by importance.

Official Solution

Community Admin

 • 

5.7K Messages

5 months ago

Hi @platelunch ,

Just to clarify, "WiFi Disconnected" and "Wireless Interference Detected" alerts are categorized as warnings, which are locked to the Fast Protect Monitoring Plan tier. For more info, check out our page on Monitoring Plans on the Help Center.

But regarding the request - adding the current armed status to warnings like that is a great idea, and I'll forward it to our dev team.

Welcome to the SimpliSafe Community’s Product Requests and Suggestions! By posting in this section, you agree that you have read and agree to our Suggestion Submission Terms, Terms of Use, Privacy Policy, including any and all related terms and policies therein.

New to the Community? Get started by reading our Welcome Post.