1 Message
Ability to acknowledge a low battery warning from the Base Station.
I would love to see a feature in the app that allows a subscriber to "acknowledge" a low battery warning. I was out of town and a caretaker texted me, nervous that my Base Station was blinking yellow and beeping every 30 seconds or so, due to a low battery in a sensor. Since I couldn't replace the battery, I needed to delete that sensor from my system, then re-add after getting home and replacing the battery. Would've been convenient to have a quick button on the app under Device Settings, to acknowledge the alert for that device and stop the Base Station from blinking/sounding. Thank you.
Official Solution
simplisafe_admin
Community Admin
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1.3K Messages
2 days ago
@garycs123 If sounds like you encountered the Base Station's Trouble Signal and Trouble Light. These go off when the Base Station detects a potential issue with your system, like if a sensor has a low battery.
You can turn these settings off using they Keypad. For the Trouble Signal, go to Menu > System Settings > Trouble Signal. And for the Trouble Light, go to Menu > System Settings > Trouble Light.
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captain11
Captain
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6.4K Messages
3 days ago
@garycs123 I would suggest configuring the base to be dark and silent, no alerts. Turn on push notifications, SMS text and or emails if you want, and you will have all of the notifications you need.
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