Middle of the Night LOUD Low Battery Beep

This started a few months ago.  Often, in the middle of the night, the base station starts loudly beeping and flashing.  Not a single notification, but a continuous beep.  The only way to stop it, is to use the keypad to select the "Mute" option.  No option in the app to mute the alert.

This is exceptionally poor behavior.  My spouse is threatening to cancel our SimpliSafe plan if this doesn't get fixed.

My ask is to please do one (or more) of the below:

1. Prevent low battery alerts for being audible overnight.  There is zero reason to wake up everyone due to a low battery.
2. Resume sending low battery alerts to the app and via email.  With the most recent update, low battery alerts no longer appear in the mobile app nor generate an email alert.
3. Allow the mobile app to silence the low battery alarm.
4. Reduce the volume and frequency of the low battery alarm. 

This is seriously deal-breaking behavior.  We're about ready to switch to a competitor over this insanity.