bncrichardson's profile

1 Message

Monday, February 23rd, 2026

Sign is gettine to be a pain in the you know.

When I put in my usier name and then click on use password I get a message that says no passkeys available, there aren't any passkeys for Auth.Simplisafe.com on this device. then it continues to run me in circles trying to figure a way to sign. this is not right just a total BS runaround. I paid for the system and am paining the monthly fee. I just expect it to work.

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6.7K Messages

17 days ago

@bncrichardson Ah, my "favorite": The passkey PIA. (Rim shot please).  Passkeys are sometimes, depending the app and device,  the best thing since sliced bread, and at other times, well you know, a PIA.  I created for some unknow stupid reason a "Windows Hello" code. Yep, if on my windows 11 desktop computer I have to go through the failure notice and then click on  "use password." Luckily, I use the Android phone app 90% of the time so not too much of a hassle.  I'm with you, and ask how on earth do you clear the settings to use a "key" or "windows hello" method.

Thanks in advance to anyone as SS or another customer who can assist!

(edited)

5 days ago

I have the same issue.  I am very disappointed in this device because of this issue.