‎Getting Started | SimpliSafe Support Home

Get To Know Your System

Interactive Experiences

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  • Having Trouble Connecting to Wi-Fi
    Having Trouble Connecting to Wi-Fi - Initial Setup

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  • Customize Your Device Settings
    Customize Your Device Settings: Mega Flow

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  • Installing Your Devices
    Process definition for Installing Your Devices: Mega Flow

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  • What Happens in the Event of an Alarm
    What Happens in the event of an alarm V2

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  • How To Test Your System
    Process definition for How To Test Your System

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  • Customizing your Exit/Entry Delays
    Customizing your Exit/Entry Delays

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  • Resetting your Base Station
    Resetting your Base Station

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  • What is Practice Mode?
    What is Practice Mode?

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Manage Your Account

Take control of your account by learning how to set up PINs, change your monitoring plan, manage your billing, and more.

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Manage Your Account
App Features and Settings

App Features & Settings

The SimpliSafe® Mobile App keeps you connected to your home, even when you’re away. Learn how to navigate the app and customize your system here.

Customize Your System

Installation Troubleshooting

We strive to make setting up your system a breeze. Running into an issue during setup? This section will walk you through solving any issues you may run into.

Troubleshoot an Issue
Installation Support

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