Video Doorbell Pro Overview and Installation Guide
Updated
Overview
The Video Doorbell Pro integrates seamlessly with your SimpliSafe® system, allowing you to see visitors and interact with them through its live streaming and two-way audio features, without needing to be home.
If you are subscribed to either our residential or business plans such as, Pro Plus, Pro, Core, or Self Monitoring with Camera Recordings, the Video Doorbell Pro will record video when motion is detected, and those recordings will be stored in your account for 30 days. These recordings can be downloaded from the SimpliSafe® Mobile App or Online Account.
The Video Doorbell Pro detects motion using advanced motion analytics during the day to recognize cars, people, and other objects. At night, the Video Doorbell Pro uses passive infrared (PIR) to detect moving, heat-generating objects in contrast to the environment. Since it is looking for warmer objects, you may see an uptick of motion events from the Video Doorbell Pro during the colder months.
Looking to purchase a Video Doorbell Pro? You can find it available for purchase on our website.
Video Doorbell Pro Requirements
Before installing your Video Doorbell Pro, it’s important to know that the device requires:
Existing doorbell wiring
A mechanical chime. The Video Doorbell Pro is not compatible with digital chimes
A transformer with 8-24VAC, 10-30VA
A Chime Connector. If you do not have a Chime Connector, please reach out to our Support team for one
Failure to meet these requirements may result in damage to your device and/or your home. If you’re unsure if your system meets these requirements, we recommend contacting a licensed electrician.
You can test the voltage of your doorbell using a multimeter or voltage tester. If you're unsure of how to do this, please consult with a licensed electrician in your area for further assistance.
Before Getting Started
You will need to have a 2.4GHz network connection available to complete the setup of this camera.
What’s in the box:
Video Doorbell Pro
Angled mount
Mounting bracket
Security Screw
Torx screwdriver
Mounting bracket screws
Wood screws
Wall anchors
You’ll also need to have your own Phillips Head screwdriver to complete the installation.