‎How Does the Temperature Sensor Respond During an Alarm | SimpliSafe Support Home

How Does the Temperature Sensor Respond During an Alarm

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The Temperature Sensor will sound the alarm when it detects that the temperature within your home or business has gone above or below the temperature range that you set. This can help alert you to the potential hazard at hand, such as the potential for freezing pipes, or the cooling within your home no longer working during a heat wave.

Depending on your monitoring plan, you may receive push notifications, alarm texts and/or a phone call in the event this alarm sounds. The call is placed to the Primary Contact first, followed by the Secondary Contact in the event the Primary Contact does not answer. If neither answer, don’t worry - this call is simply a robocall from the monitoring center to alert you of the active situation. It does not result in dispatch to your system’s location.

We encourage you to save the monitoring center number to your phone. That number is 855-693-4911.

Once saved to your phone, you’ll also want to allow us access to bypass Do Not Disturb and Silent Profiles. This allows for Critical Alarm Notifications to get through to you, regardless of your phone’s volume or profile status.