SimpliSafe® Active Guard Outdoor Protection Requirements

SimpliSafe® Active Guard Outdoor Protection is compatible with the Outdoor Security Camera Series 2, as well as Video Doorbell Pro. While Video Doorbell Pro is compatible with this service, it is not intended to be the sole camera for this service. 

You can enable up to 3 cameras for Active Guard Outdoor Protection, one of which must be the Outdoor Security Camera Series 2 connected to a continuous power source (i.e. the Outdoor Camera Power Cable). Having the Outdoor Camera Series 2 connected to a continuous power source allows it to enter Performance Mode, leading to faster response and detection.

Once you enroll your camera into SimpliSafe® Active Guard Outdoor Protection, the Mic & Audio setting will be toggled on, along with the spotlight. Your siren setting will also be removed from the camera settings page for Outdoor Camera Series 2 cameras that are enrolled in SimpliSafe® Active Guard Outdoor Protection. These features are a necessity for agent intervention when responding to alarm events at your location, therefore you will not be able to modify them while SimpliSafe® Active Guard Outdoor Protection is enabled for that camera.

Your Outdoor Security Camera Series 2 will also come with a sticker to affix to your SimpliSafe® branded yard signs. To comply with state and federal laws, we recommend that you use the sticker to adequately display that your security cameras may be collecting audio or video data as a part of SimpliSafe® Active Guard Outdoor Protection. If you need to replace your yard signs or purchase a new one, you can visit our online store and select Gen 3, then scroll to the bottom of the page to locate them. You may also contact our support team directly to purchase yard signs for your property.

Finally, SimpliSafe® Active Guard Outdoor Protection is only available for residential use - not commercial use.