Enrolling Cameras Into SimpliSafe® Active Guard Outdoor Protection

Once you have signed up for SimpliSafe® Active Guard Outdoor Protection as your new monthly subscription, there are a few steps you need to take to enable the service for your property.

There are two ways to enroll your cameras in SimpliSafe® Active Guard Outdoor Protection. The first is during the setup of your Outdoor Security Camera Series 2. The second is to enroll after setup using either the tile on the Overview tab or under Camera Settings.

Before proceeding, ensure that you are ready for SimpliSafe® Active Guard Outdoor Protection and meet the requirements for service. Specifically, you can only have 3 cameras total enrolled. One of them can be a Video Doorbell Pro so long as you also have at least one Outdoor Camera Series 2 enrolled. You will also need to have your Outdoor Security Camera Series 2 connected to a continuous power source using the outdoor power cable. If you do not have the Outdoor Camera Series 2 connected to power using the outdoor power cable, its enrollment in SimpliSafe® Active Guard Outdoor Protection will fail. 

Enrolling During Outdoor Security Camera Series 2 Installation

After you have installed your Outdoor Security Camera Series 2, the app will prompt you to begin the enrollment process for your camera into SimpliSafe® Active Guard Outdoor Protection.

If you choose “Enroll Camera”, the app will save your selection and exit the setup flow. You may choose “Done” to return to the SimpliSafe® Mobile App or ‘Customize Settings’ to change the settings for your Outdoor Camera Series 2.

Enrolling After Installation

If you choose “Skip Enrollment” during the camera installation process, you’ll have the option to come back to this later. The app will prompt you to enroll from the Overview tab, or you can manually enroll cameras under My System > Camera Settings > Outdoor Protection.

From the Overview Tab

From the Overview Tab in the SimpliSafe® Mobile App, you may have a prompt to Finish Setup to enroll in SimpliSafe® Active Guard Outdoor Protection. To get started, tap on “Finish Setup” then toggle the cameras you want to use SimpliSafe® Active Guard Outdoor Protection. You can choose up to 3 cameras, and one of them can even be a Video Doorbell Pro once at least one Outdoor Security Camera Series 2 is enrolled!

Manually Enrolling Using Camera Settings

You may also enroll manually under the Camera Settings within the SimpliSafe® Mobile App.

1. Choose My System from the bottom navigation bar

2. Select Camera Settings​

3. Tap on Outdoor Protection

4. Toggle on the cameras that you want to be enrolled by SimpliSafe® Active Guard Outdoor Protection

1. Please note that you will need at least 1 Outdoor Security Camera Series 2 enrolled if you want to use Video Doorbell Pro with this service

5. Select Save in the upper right corner of the app to save your selections

Please note: users granted access to your system through our Additional User Access functionality cannot enroll cameras into SimpliSafe® Active Guard Outdoor Protection. Only owners on the account have that capability.