If your Outdoor Security Camera Series 2 is enrolled in SimpliSafe® Active Guard Outdoor Protection, some settings will have a “Locked” icon next to them under Camera Settings within the SimpliSafe® Mobile App. This is due to the fact these settings are needed for agent intervention during person on property activity and alarm events.

Which Settings are Locked when SimpliSafe® Active Guard Outdoor Protection is enabled?

• Motion Type

• Locked to People Only

• Motion Sensitivity

• Locked to Medium

• Night Vision

• Locked to Standard

• Video Quality

• Locked (Livestreams: 720p, Recordings: 1080p)

• Siren

• Locked ON (Used for agent intervention)

• Mic & Audio

• Locked ON (Used for agent intervention)

• Status Light

• Locked ON