‎Original SimpliSafe® Overview | SimpliSafe Support Home

Original SimpliSafe® Overview

Updated 

Does your Keypad look like the one pictured to the left? Then you're in the right place! You've got the Original SimpliSafe® system. If you purchased a new system in 2018 or later, you likely have the Gen 3 SimpliSafe®. If you're not certain which system you have, you can tell the difference by visiting our Help Center.

Original SimpliSafe® System products

If you have an Original SimpliSafe® system, upgrade to our latest generation today and receive a 50% discount on all your new devices. 

The Original SimpliSafe® is a powerful home security system that will keep your home protected.

SimpliSafe® offers a variety of components to secure your home including Entry Sensors, Motion Sensors, Glassbreak Sensors, Smoke Detectors, Carbon Monoxide Detectors*, Water Sensors**, Temperature/Freeze Sensors, Panic Buttons, Keychain Remotes, and Auxiliary Sirens. All components are equipped with adhesive strips for installation, as well as screws in case you want them to be more secure. You can have up to 41 sensors synchronized to your Original SimpliSafe® system, and in ideal conditions, they can send signals up to 400 feet away from the Base Station. 

The Original SimpliSafe® system has a cellular connection to our monitoring center when paired with a professional monitoring plan, and 24-hour backup batteries to ensure that you’re always protected, even if thieves cut the power.

Users can change their system and device settings through their Keypad’s menu. Core (formerly Fast Protect™) Monitoring Plan subscribers can also control their system through the SimpliSafe® Mobile App.

If you have already purchased the Original SimpliSafe® please refer to our installation guide. Once installed, you can use your Keypad to test your system. After your system has completed test mode, you will be able to subscribe your system to professional monitoring.

We strongly recommend that you subscribe your security system to professional monitoring. SimpliSafe® has monitoring centers around the nation to guarantee customers built-in redundancy in the event of a natural disaster. These monitoring centers are open 24 hours a day 365 days a year, so you can be confident whether you are at work or going to sleep that your home is protected. You can be notified immediately via email or text message as well with push notifications, if you are enrolled in our interactive professional monitoring. Still uncertain about professional monitoring? We’ve written up the top reasons you should get it.  If you have not activated your system, please visit our How do I Activate Monitoring? article.

*Please note that we no longer offer CO Detectors for the Original SimpliSafe® system. If you are having an issue with your Original SimpliSafe® CO Detector, please contact support to find out how to upgrade your system.

**Please note that we no longer offer Water Sensors for the Original SimpliSafe® system. If you are having an issue with your Original SimpliSafe® Water Sensor, please contact support to find out how to upgrade your system.

If you have an Original SimpliSafe® system, upgrade to our latest generation today and receive a 50% discount on all your new devices.