SimpliSafe® Anti-Theft Guarantee
Updated
At SimpliSafe®, we are committed to keeping your home or business safe, which is why we have our Anti-Theft Guarantee as part of our Pro Plus, Pro Plus Business, Pro, and Pro Business monitoring plans.
If you are subscribed to one of these plans and your home or business was broken into while your system was armed, SimpliSafe® will pay up to $500 towards your insurance deductible if you qualify.
How do I know if I qualify?
If your home or business was broken into, you may qualify for a reimbursement on your insurance claim if you meet the following requirements:
You are subscribed to Pro Plus, Pro Plus Business, Pro, or Pro Business monitoring plans
You have at least one Outdoor Camera Series 2 that is enrolled in SimpliSafe® Active Guard Outdoor Protection
The break-in happened during your Active Guard Outdoor Protection coverage hours
Your system was armed in Home Mode or Away Mode at the time of the break-in
Entry into your home or business happened through a door or window that had an Entry Sensor on it.
See our website for full Terms and Conditions .
What happens if the value of stolen items exceeds the $500 deductible coverage?
If the total value of your stolen items exceeds the $500 deductible coverage, the Anti-Theft Guarantee will cover up to $500 of the deductible portion. Any remaining value beyond that would fall under your homeowner’s or renter’s insurance policy.
What happens if the value of stolen items is below the $500 deductible coverage?
If the total value of your stolen items is below the $500 deductible coverage, our program will cover the value of your insurance claim - not the full amount of the benefit.
Do I need to submit an insurance claim?
SimpliSafe®’s Anti-Theft Guarantee is designed to help if your system is armed and fails to trigger during a covered break-in. We may reimburse up to $500 toward your insurance deductible if certain conditions are met. One of those conditions is that an insurance claim has been filed. Whether or not you choose to file a claim is your decision. If you’re unsure how a claim might affect your coverage or premiums, we recommend checking in with your insurance provider. We’re here to walk you through our process whenever you’re ready.
Can I use the Anti-Theft Guarantee multiple times?
The Anti-Theft Guarantee is limited to one claim per system location per calendar year.
How do I submit a reimbursement request?
If your home or business was broken into, please call our Support team to submit a reimbursement request. When contacting our team, please make sure that your claim materials have been prepared, including: your approved insurance claim, signed certificate - signed either digitally or in ink, and any additional documentation requested by SimpliSafe® to verify the loss.
Documents must be submitted to SimpliSafe® within 60 days of the break-in event. Once submitted, our team will review your request and follow up with next steps.