If you find yourself needing to update your email address on file, this can only be done via the SimpliSafe® Online Account.

Changing Your Email Address via the SimpliSafe® Online Account

1. Login to the SimpliSafe® Online Account using the browser of your choice

2. Click on “Manage Account” from underneath your email address on the left-hand navigation menu

3. Click into the Email Address field to make it active. From here you can remove the existing email address and type in the new one that you want to use

4. When you are done, be sure to choose Save Changes from the bottom of the screen