‎How to Subscribe or Unsubscribe from SimpliSafe® Emails | SimpliSafe Support Home
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How to Subscribe or Unsubscribe from SimpliSafe® Emails

Updated 

10 days ago

There are two types of emails you may receive from SimpliSafe®; Email Alerts and Marketing Emails. Email Alerts are system notifications sent to you via email so you can always stay up to date with alarm events, device status, and more. Marketing emails may include our newsletter, offers or incentives for purchasing new equipment to expand your system.

Email Alerts send a notification to a designated email regarding alarm status, general activity such as the system’s armed state, and system warnings. 

To Subscribe to Email Alerts for your System

  1. Open the SimpliSafe® App on your phone or tablet

  2. Choose My System from the bottom navigation bar

  3. Select Notification Settings

  4. Tap on Email Notifications

  5. From here you can add a new recipient or manage your existing subscription

To Unsubscribe from Email Alerts for your System

  1. Open the SimpliSafe® App on your phone or tablet

  2. Choose My System from the bottom navigation bar

  3. Select Notification Settings

  4. Tap on Email Notifications

  5. Select the recipient you wish to manage

  6. From here you can adjust the alerts or delete the recipient to stop receiving notifications entirely

Marketing emails may include our newsletter, or offers and incentives for purchasing new equipment to expand your system.

To Subscribe to Marketing Emails

  1. Visit our website for managing email subscriptions

  2. Enter your email address in the field

  3. Under Subscriptions, check the box to Subscribe to marketing emails and offers from SimpliSafe®

  4. Then click Save Changes to save your selections

To Unsubscribe from Marketing Emails

  1. Visit our website for managing email subscriptions

  2. Enter your email address in the field

  3. Click on Unsubscribe All 

  4. A confirmation message will appear at the top of the screen confirming we’ve received your request to unsubscribe

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